Privacy Policy
Last updated May 2025
1. Introduction
LoveAll Tennis Pty Ltd ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, and safeguard information you provide when booking or enquiring about our services.
2. Information We Collect
We may collect the following personal information: your name, email address, phone number, and any details you include in booking forms or enquiry messages. We collect this information only when you voluntarily provide it — for example, when making a booking, submitting a contact form, or signing up for communications.
3. How We Use Your Information
Your personal information is used solely for the following purposes: to process and manage your lesson bookings; to send session reminders and scheduling updates; and to occasionally send promotional communications about our services, offers, and events. You may opt out of promotional communications at any time by contacting us at lovealltennis40@gmail.com.
4. Sharing of Information
We will never sell, trade, or share your personal information with third parties, except where required by law or where necessary to deliver our services (for example, our booking platform provider). Any third-party service providers we use are bound by their own privacy obligations consistent with Australian law.
5. Data Storage & Security
Your personal information is stored securely and accessed only by authorised personnel. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Access & Correction
You have the right to request access to the personal information we hold about you, and to request corrections if any information is inaccurate or out of date. To make such a request, please contact us at lovealltennis40@gmail.com.
7. Cookies & Website Data
Our website may use cookies or similar technologies to improve your browsing experience. These do not collect personally identifiable information. You can disable cookies in your browser settings, though this may affect some website functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately. We encourage you to review this page periodically.
9. Contact
If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at lovealltennis40@gmail.com or write to us at 37 Ridge Street, North Sydney NSW 2060. We will respond within a reasonable timeframe.